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December 3, 2003
DMNews Response
"Online debit...why did it take so long?"
When I was asked this question earlier this month, it posed
an interesting thought. With over 25 years of experience in
direct marketing, I'd have to say that my recent endeavour has
been the most rewarding. Namely, UseMyBank Services, Inc.
Of course there have been many others, the fact is, none have
been as exciting.
The assignment originally came to me through a previous
assignment with a Credit Card processor in the US. It involved
marketing a new online debit solution. My first thought was
"this must have already been done". Upon investigation of
the online payments industry, I quickly realized that there
were absolutely no companies doing this in North America, in
particular Canada.
All the alternative solutions to Credit Cards involved some
complication or other. Either the Buyer had to sign up, or
worse, they had to sign up, fund the account, and wait 2-5
days for the funds to clear. With UseMyBank.com, the funds are
available right away, no waiting. How could I lose in
promoting an online real-time debit based solution?
Just to give you a perspective on Canadians, Interac, which
is the major Debit switch in Canada, did over 2.5 billion
transactions last year. They had done a fantastic job of
marketing to retailers in the brick and mortar world.
The banks in Canada have over 8 million customers with
online banking to view statements and pay bills.
From the onset, we did not have 100 million dollars to build a brand
like Pay Pal, so our marketing strategy has been to find industry
leaders in various vertical markets and prove the model of adding
debit online to increase overall sales by up to 20% or more. This
is a huge increase and demonstrates that sellers who accept credit
cards only are missing out on a large part of their market. The
analogy would be to go to your local supermarket's check out with
cash or your debit card and find that they only accept Visa and
MasterCard.
Retailers know how important it is to offer debit and my job is
to educate online sellers/merchants that the virtual world is no
different, the more ways to accept payments the better. A prime
example is the Princess Margaret Hospital Foundation.
UseMyBank's Biller option provides Billers the ability to
accept payments on their own website with their branding and confirm the
payment instantly. By streamlining the process Billers will increase their
adoption rates and save millions on processing paper transactions.
In summary, the most rewarding part about marketing UseMyBank.com has
been the challenge of getting the word out in the most cost
effective manner as possible. From a marketing perspective, it
should be an easy sell. The reality is, most sellers do not even
realize that there are alternatives to Credit Cards that can add to
their bottom line. Once the sellers realize this, my job is done!
And in most cases, the sellers are excited to see their volumes
grow! It is just about to get a lot busier for us with our
expansion into other markets such as the US and Internationally.
Brian Crozier, UseMyBank VP Business Development
For further information;
Website: http://www.usemybank.com/
Email: info@usemybank.com
Phone: 416-727-3806
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